Last Updated: September 25, 2026
Thank you for shopping with Crowned Beauty Luxe Hair LLC. We carefully prepare and inspect orders before shipment.

Processing Time
Please allow up to 7 business days for your order to be processed before shipment.
Business days are Monday through Friday, excluding weekends and recognized holidays.
Processing may include:

• Payment and order verification

• Product preparation

• Quality inspection

• Packaging

• Fulfillment
   

Orders may be completed sooner, but customers should plan for the full processing timeframe when ordering.
The 7-business-day processing period does NOT include shipping-carrier transit or delivery time.

Shipping & Delivery
Once processing is complete, your order will be transferred to the applicable shipping carrier.
Carrier transit time begins after the package has been accepted by the carrier.
Estimated carrier delivery times are separate from Crowned Beauty Luxe Hair LLC's processing timeframe and are not guaranteed by us.

Weather, holidays, carrier disruptions, high-volume periods, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.

Tracking Information
Once your order ships, available tracking information will be sent using the contact information associated with your order.
Please allow time for tracking information to update after a shipping label has been created.
Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address during checkout.
Please verify your:

• Name

• Street address

• Apartment or unit number

• City

• State

• ZIP code
   

If you discover an error after placing your order, contact us immediately.
We will make reasonable efforts to assist you, but we cannot guarantee that shipping information can be changed once processing or shipment has begun.

Crowned Beauty Luxe Hair LLC is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, except where otherwise required by applicable law.

Order Changes & Cancellations
Please contact us as soon as possible if you need to request an order change or cancellation.
We cannot guarantee that an order can be changed or canceled after processing, customization, fulfillment, or shipping has begun.

Delayed Packages
Once a package is transferred to a shipping carrier, carrier-related delays are outside our direct control.
If a shipment is delayed, customers should review the tracking information and may contact the carrier for additional information.
We will provide reasonable assistance when shipping information available to us may help resolve an issue.

Packages Marked Delivered
If tracking indicates that your package was delivered but you cannot locate it, please:

1. Check around the delivery location and with household members.

2. Verify the shipping address on your order.

3. Contact the shipping carrier for delivery information.

4. Contact Crowned Beauty Luxe Hair LLC if additional order or shipping information is needed.
    

We are not responsible for theft occurring after confirmed delivery, except where applicable law provides otherwise.
Returned-to-Sender Packages

If an order is returned because of an incorrect or incomplete address, refused delivery, or another customer-related delivery issue, additional shipping charges may be required before the order can be resent.

Questions About Shipping
For shipping questions, please contact Crowned Beauty Luxe Hair LLC through the Contact page on our website and include your order number.
We appreciate your patience while your Crowned Beauty Luxe Hair order is carefully prepared.